Service Support
Service Support
Service Process
Report a repair

1

Report a repair

Analysis and confirmation

2

Analysis and confirmation

Response and countermeasures

3

Response and countermeasures

Remote assistance

4

Remote assistance

On-site service

5

On-site service

Result confirmation

6

Result confirmation

Service Content

Equipment maintenance and servicing

· Quick response to requirements

· Localized service

· Remote and on-site service

· Customized equipment maintenance plan

Spare parts and consumables service

· Multi-faceted supply chain support

· Cross-regional spare parts inventory

· Supply of spare parts packages according to after-sales service agreements

Equipment upgrade and transformation

· Professional team analysis and evaluation

· Provision of software upgrade and hardware transformation services

Equipment operation training

· Development of training programs

· On-site training implementation